We’re here to help
Have a question about Burn, your food log, or your account? Email the Burn team below or explore our frequently asked questions.
Reach us directly
Support email
support@burncal.ai
Business / Partnerships
support@burncal.ai
Frequently asked questions
What can I track with Burn?
Burn helps you track meals, calories, macros, exercise, and weight so you can review your nutrition and progress in one place.
How does food scanning work?
Take a photo of your meal in Burn to get an AI-generated calorie and nutrient estimate. Review the result and adjust the details before saving.
What happens if I miss a day?
Pick up your food log whenever you are ready. Burn is a place to understand your progress over time, not a reason to expect a perfect day.
Can I log food without a photo?
Yes. You can describe what you ate or enter food details in Burn, then review the calories and nutrients in your daily log.
Where can I check Burn pricing?
Open Burn to see the available plans and current pricing before choosing a subscription.